Privacy Policy

1. About Us

smik.ai is an AI-powered social media management platform operated by Digital Experts, a digital consulting agency.

Company Information:

• Business Name: Digital Experts
• Business Type: Digital Consulting Agency
• Registration ID: 345132005
• Business Address: Oren 7, Haifa, 3473107, Israel
• Platform URL: https://smik.ai
• Website: https://digitalexperts.tv
• Contact: info@digitalexperts.tv

2. Introduction

Welcome to smik.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media management platform.

By using smik.ai, you agree to the collection and use of information in accordance with this policy.

3. Information We Collect

3.1 Account Information

When you create an account, we collect:

• Email address
• Name
• Password (encrypted)
• Profile information you choose to provide

3.2 Social Media Account Data

When you connect your social media accounts through OAuth, we collect information necessary to provide our services:

• Account identifiers and usernames
• Profile pictures and display names
• Access tokens (encrypted and stored securely)
• Channel/page information for publishing

3.3 Content Data

We collect and process:

• Content you create within our platform
• Scheduled posts and publications
• Media files you upload
• Analytics data from your published content

3.4 Usage Information

We automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and feature interactions

4. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Schedule and publish content to your connected social media accounts
• Generate analytics and insights about your content performance
• Send you service-related communications
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

5. Artificial Intelligence and Data Processing

smik.ai uses artificial intelligence (AI) services to provide content generation and optimization features. When you use AI-powered features:

• Your content prompts and instructions may be processed by third-party AI providers
• We use Anthropic (Claude) for content generation — see Anthropic's Privacy Policy
• AI-generated content is created based on your instructions and is treated as your content
• We do not use your content to train AI models
• You can opt out of AI features by not using the content generation tools

6. Social Media Platform Integrations

smik.ai integrates with various social media platforms. Each integration is subject to that platform's terms and privacy policies:

6.1 YouTube (Google)

We use the YouTube API Services to enable video publishing and analytics. By connecting your YouTube account, you also agree to Google's Privacy Policy.

We access:

• Your YouTube channel information
• Ability to upload videos on your behalf
• Video performance metrics

6.2 Facebook & Instagram (Meta)

We use Meta's Graph API for Facebook Pages and Instagram Business accounts. See Meta's Privacy Policy.

We access:

• Page and account information
• Ability to publish posts and media
• Post engagement metrics

6.3 Threads (Meta)

We use the Threads API for content publishing. Subject to Meta's Privacy Policy.

6.4 Twitter/X

We use Twitter's API for tweet publishing and analytics. See Twitter's Privacy Policy.

6.5 LinkedIn

We use LinkedIn's API for professional content publishing. See LinkedIn's Privacy Policy.

6.6 TikTok

We use TikTok's API for video publishing. See TikTok's Privacy Policy.

6.7 Telegram

We use Telegram's Bot API for channel publishing. See Telegram's Privacy Policy.

6.8 Reddit

We use Reddit's API for content publishing and community engagement. See Reddit's Privacy Policy.

7. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

• Service providers: Third-party companies that help us operate our platform (hosting, analytics, email services), bound by confidentiality agreements
• Social media platforms: To publish content on your behalf, as authorized by you
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets
• No cross-context behavioral advertising: We do not use your data for, nor do we share your data with third parties for, cross-context behavioral advertising purposes

8. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

Upon receiving a deletion request, we will:

• Delete your personal data within 30 days
• Remove your content from our systems
• Revoke access tokens for connected social accounts

To request data deletion, contact us at info@digitalexperts.tv or use the account deletion feature in your settings.

9. Your Rights

Depending on your location, you may have the following rights under GDPR, CCPA, and other privacy regulations:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@digitalexperts.tv.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out of Sale: We do not sell your personal information. However, you have the right to opt out of any future sale
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights
• Right to Correct: You may request correction of inaccurate personal information
• Right to Limit Use of Sensitive Information: You may limit the use and disclosure of sensitive personal information

We do not use your personal information for cross-context behavioral advertising. We do not sell or share your personal information with third parties for their marketing purposes.

To exercise your California privacy rights, contact us at info@digitalexperts.tv. We will respond to verifiable consumer requests within 45 days.

11. Data Security

We implement appropriate security measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure storage of access tokens using encryption
• Regular security audits and updates
• Access controls and authentication
• Monitoring for unauthorized access

12. Children's Privacy

smik.ai is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law provisions. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Haifa, Israel.

For users in the European Economic Area (EEA), you may also lodge a complaint with your local data protection supervisory authority.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

16. Version History

17. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@digitalexperts.tv
• Website: https://smik.ai
• Address: Oren 7, Haifa, 3473107, Israel